Who We Are
We are a thought leader who creatively package promotional product solutions for your specific needs. Yes, we are in a competitive business like yourself. So, we have ensured that you receive more value for the same amount of money you might spend elsewhere.
We pride ourselves on our philosophy. First, we do not provide trinkets or items that will lose their value and meaning over time. We create one-of-kind solutions that are as unique as your business is to you. They generate excitement when they are received, loyalty when they are looked at, and appreciation towards the company who gave it to them.
Our 6 Tenets of an Effective Promotional Products Program
Objective & Strategy
As a company we really first and foremost try to understand your business, try to… more>>
We don’t sell the standard pens, shirts and backpacks like everyone else. We… more>>
How We Think
Promotional products are not just an expense line on an annual budget. They have a valuable return on investment. Here are the proven numbers!
Ability to Identify the Advertiser
On average, 84% of End-Users Remember the Brands on the promotional items they have received
Type of Media
Promotional items are the most cost-effective way to advertise. The Cost-Per-Impression of promotional items is a fraction of media advertising.
After Receiving Promotional Product
On average, 62% of end-users do business with the advertiser AFTER RECEIVING a Promotional Product
We Measure Everything
Your satisfaction is our number one goal. So, we are continually measuring what are customers think about us and their experiences. In addition to customer satisfaction surveys, we use an independent research organization to validate our performance. Here are the latest overall study results of important performance categories as rated by our clients.
- Graphic Quality 90% 90%
- Custom Work & Products 90% 90%
- Wide Selection of Variety 94% 94%
- Prompt & Timely Delivery 95% 95%
- Competitive Pricing 95% 95%
- Strategy & Design Assistance 96% 96%
What Our Customers Are Saying
We have had the privilege of helping thousands of customers provide millions of promotional items to their valued employees, customers, and business partners.
“It is obvious Arrow Specialties has made customer service a cornerstone in their organization. Solutions oriented, Arrow consistently provides us with the right product, at the right price. Arrow is, without doubt, our preferred vendor and I would not hesitate to recommend them to anyone considering promotional products.”
“It’s a great feeling to be able to hang up the phone or hit send on a request to you because at that point I stop worrying: I know it will happen. That’s a very rare sense of security and I thank you for all the hard work you do to make that happen. Arrow Specialties has become a very big contributor to our organization’s success.”
“I can’t believe how easy Arrow Specialties makes ordering Promotional Products and Corporate Gifts. I would recommend your services to anyone looking for quality promotional products. Great service, great quality, and great prices.”
“As someone who works with over 45 vendors for our various marketing materials and campaign supplies, it’s important to me to take a moment to say thank you when the service provided goes above and beyond.”